Quick Start

Important things to know

Welcome Aboard!

We are so excited to have you on board, and we cannot wait to share with you valuable information about your Photo Booth!

Important Tips To Getting Started With Your Photo Booth:

1. Do not wait until you receive our booth to log in to the member's area. There is a lot to learn, so log in now, look around, and get started with the videos.

Please be reminded that all our training is done online. Our products do not come with manuals. Do not worry, we made our videos fun and informative. You will not get bored.

2. Do not wait until you receive our booth to learn the software. Learning is fun. You can download a free trial and start learning it now. To get the software, please click on the links below:

https://support.darkroomsoftware.com/portal/en/kb/articles/boothdownloads

3. Do not expect that something is included in your package. Your sales rep will itemize everything on the invoice.

4. Inspect your package upon arrival of the shipment. Once you sign for it, responsibility for the shipment has been cleared. For damages upon shipment, please note it in the form.

5. After Hours and Weekend support is available via email: support@photoboothint.com. We advice posting on the PBI Facebook group community (there are a lot of awesome people in our FB group community, our existing customers that will give you the support that you need)

6. Do not wait until the day of your event, to prepare your photo booth. It is recommended to do it one or two days before.

7. REVIEW YOUR PURCHASE AGREEMENT FOR SHIPPING TIMES AND DATES.

Helpful Tips:

You can lock the software while using CTRL +L
Arrive at least 1 hr before the start time of the event. You need time to prepare.
Always test print before and after the event.
Prepare your software ahead of time, never at the event.
Always have an extra box of ink.

Join Our Facebook Groups

Photo Booth International Private Group
Join Group Link Below
CLICK HERE

King Props
Facebook Group
Join Group Below
CLICK HERE

Would You Like to have a book or Mentoring program?
To Start & Grow Your Business?
CLICK HERE

Follow Us + Announcements

Welcome Aboard, We Are So Excited To You!
Please Make Sure To Follow PBI On All Social Platforms To Keep You Updated With The Latest News, Updates, Service Issues, And Much More.

PBIGlobal App:

IOS
ANDROID

If you Use Darkroom Software, Join Their Facebook Group Here Facebook

If you use Social Booth, join their Facebook Group Here Facebook

Create your own website HERE

Announcements (Read Carefully)

Take time to set up and learn your photo booth, this will ensure a smooth event with no problems.
Make sure to run all computer and software updates.
Set up your booth the day before your event to make sure you do not have any problems. Preparation is the key.
Tech Support is usually busy on Mondays & Fridays. Please do not call back to back, as this will place you at the back of the line. Make sure to leave a message, email support@photoboothint.com and post in our Private Facebook Group.

Who to Contact?

Booth Related Concerns

General Inquiry |Tech Support

Call +4692731876 or email us at support@photoboothint.com. If it is a Technical concern, always attach a video or a photo of the issue.
Click here on how to send us a video.

Note: Your Sales Rep will not have access to order info. Any inquiry should be addressed via Customer Service Support.

Software Related Concerns

Dark Room Tech Support

Call +214-390-3258 | Please leave a message if they do not pick up to ensure a callback.
8:00 AM - 5:00 PM CST Monday - Friday

Printer Related Concerns

DNP Tech Support

Call +214-390-3258 | Please leave a message if they do not pick up to ensure a callback.

Sinfonia Tech Support

Call 7322717328 | Please leave a message if they do not pick up to ensure a callback.

DARKROOM Booth Software

Check the articles here:

https://www.pbisupport.com/help/darkroom-booth-basics
https://www.pbisupport.com/help/darkroom-software
https://www.pbisupport.com/help/dark-room-booth
More Darkroom articles HERE

Phone Support Number For Darkroom Booth: 214-390-3258
8:00 AM - 5:00 PM CST Monday - Friday
Please leave a message if they do not pickup
If you need help with Social Booth, please email support@photoboothint.com